Orders
We require an official purchase order before an order can be processed. Please ensure that all your details are correct for invoicing purposes.
Cancellation of orders
Once an order has been emailed or faxed, any cancellations prior to collection will be subject to a 30% handling and administration fee. No cancellations will be accepted once products have been branded or manufactured to client specifications. Any artwork charges incurred will be for the clients account.
Payment Details
Payments are strictly COD unless otherwise authorised.
We require a 70% non-negotiable deposit with the orders that need to be branded. Balance of payment is required on delivery.
Prices
All prices exclude VAT.
Pricing is based on the volume / quantity of a specific order.
Delivery
We provide a free delivery service within Johannesburg only.
Delivery times will be provided with your quotation. Where possible we will try deliver earlier. However we cannot be held responsible for delays beyond our control and this will not be grounds for cancellation of an order.
Branding
We offer branding on all products supplied. We offer Embroidery, Screen Printing and Digital Printing on all garments. We will assist you in selecting the best type of branding for the relevant garment. All required artwork is to be supplied in a suitable format and it is the client’s responsibility to ensure that we receive such artwork in time. We cannot be held responsible for artwork incorrectly supplied. Where applicable please provide pantone references. A proof will be provided were possible for clients to approve.
Samples
Where possible we will supply samples of required items. These must be returned or they will be charged to your order.
Pricelists
We do not issue pricelists as we source our products from a number of sources. The products are also linked the current exchange rate and stock levels. Prices are therefore not fixed and can fluctuate on a regular basis.
Stock
Where possible we will quote on stock products. We also have the facility to import products for clients depending on their requirements.
Minimum Order Quantities
We do not like to impose minimum quantities but in some instances we unfortunately have to. Below are some instances where minimums would apply.
- Where we have to manufacture to specifications
- Where we import specific items on request
- Where service providers have minimum quantity requirements
- Where it is not economicallyviable for smaller quantities
